Whether you are into Bills payment or just Airtime recharge, this is a Value-added service you should strongly consider. By offering something extra they might need, you create one more reason customers should choose your business. Plus, it is a good source of revenue. You already have the customers, so why not?Read Story
Customer discovery is the process of identifying and defining your potential customers' needs, pain points, behavioural consumption, access to market and existing product options for your product development and marketing efforts. It is knowing who you want to sell to and how you can sell to them.Read Story
Even if you wake up one morning and decide to run a business with the first idea that pops into your head, you still have to sit and carefully map out how to make money. The choice of a business model to adopt is not a casual one as it considers the business goals, capital, industry...Read Story
Keeping up with the trends in the industry should not even be negotiable for you as a business owner. And In an age where social media interaction and digital prints are on an all-out attack on physical interaction, I still strongly recommend the good old-fashioned conferences as a sure way of keeping up with the industry climate.Read Story
At Redbiller, we took a careful look at the challenge of downtime, what it does to our customers who lose thousands and millions by the second and what we can do for them. The result of this is the Redbiller AVS, which I like to describe as the final answer to downtime.Read Story
Customers are a vital part of success, which makes it wise to keep them at the centre of your business decisions. Part of these decisions is ensuring they have a great experience interacting with your business. And the direct result is that you retain customers while acquiring even more customers.Read Story
Fintech has been changing the face of payments all over the world by building on the fallbacks of traditional banking to make payment seamless for everyone. Yes, Fintech is on a mission to eradicate payment challenges, but Fintech as an industry is not without its own challenges.Read Story
As we go about day-to-day operations and value exchanges with our customers, disputes will inevitably arise. Things will not always turn out as planned, and could result in a misunderstanding, a delay, wrong value dispensation, failed transaction, and any other thing we can call a dispute.Read Story
From the time of initial contact, which can be physical or online, everything else that happens determines if you close a sale or not. While you cannot control everything that happens, the good part is that you are in control of many of the things that can happen ...Read Story
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