Improving Customer Experience
Red Stories
Aug 5th

Improving Customer Experience

Customers are a vital part of success, which makes it wise to keep them at the centre of your business decisions. Part of these decisions is ensuring they have a great experience interacting with your business. And the direct result is that you retain customers while acquiring even more customers.

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Top Fintech Industry Challenges Around the World

Top Fintech Industry Challenges Around the World

Fintech has been changing the face of payments all over the world by building on the fallbacks of traditional banking to make payment seamless for everyone. Yes, Fintech is on a mission to eradicate payment challenges, but Fintech as an industry is not without its own challenges.

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Seven Best Ways To Resolve Disputes

Seven Best Ways To Resolve Disputes

As we go about day-to-day operations and value exchanges with our customers, disputes will inevitably arise. Things will not always turn out as planned, and could result in a misunderstanding, a delay, wrong value dispensation, failed transaction, and any other thing we can call a dispute.

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How to Close a Sale Faster

How to Close a Sale Faster

From the time of initial contact, which can be physical or online, everything else that happens determines if you close a sale or not. While you cannot control everything that happens, the good part is that you are in control of many of the things that can happen ...

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If you had magic, what would payment look like?

If you had magic, what would payment look like?

Let’s get a little creative today. If you had magical powers, what would payment look like? Have you ever thought about that? Actually, my question is, what would you make better about payment?

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It's Q3 already  -here's how to stay on track

It's Q3 already -here's how to stay on track

How many boxes have you ticked so far? I am talking about the business goals you set at the beginning of the year. It has been six months, so it’s not too early to ask how many of those boxes you have ticked so far.

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The Instant POS And Your Workforce

The Instant POS And Your Workforce

Workforce was designed to help businesses with access control, data privacy, and cash flow management without compromising key account information. And all of these apply when a POS is linked to a workspace.

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Understanding Gen Z -say hello to your new customers!

Understanding Gen Z -say hello to your new customers!

Every generation is unique, and there have always been differences in the consumer behaviour of each generation. But we live in a time when these consumer differences are more pronounced than ever.

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Why You Really Need A POS For Your Business

Why You Really Need A POS For Your Business

You might think, why else would I need a POS except to ease payment for customers? Well, that’s a good reason, but that is not the only reason you should get a POS. Today, we will be looking at these other reasons and what they mean for your business.

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Winning By The Rules

Winning By The Rules

One of the cardinal rules or prerequisites of business success is thinking out of the box. And unfortunately, thinking out of the box has been erroneously taken to mean doing something off the books or perhaps something against the rules.

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A Year in Review -It’s our 1st Billerversary🎉

A Year in Review -It’s our 1st Billerversary🎉

On the 24th of May, we clocked a year as Redbiller, and part of what we did was to take a step back and look at the events and results we have recorded in the last year as a company. Today, I have decided to share with you some of the things that stood out to us. I am sure that this will encourage you to trust us more as a provider.

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Adding Value With Redbiller

Adding Value With Redbiller

Although innovations in the last few years gave two new options of virtual top-up and recharging directly from your account. They are yet to wipe out the demand for recharge PINs for reasons ranging from individual preference to literacy level and under-banking -not everyone is banked or has access to e-banking services.

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A Redbiller Success Story

A Redbiller Success Story

As a service provider, we are constantly working to ensure our customers have all the payment tools they need to manage their time more effectively and put their business on autopilot, so it is indeed a delight to get this type of feedback. Let me share with you Mr Ola’s experience so far at Redbiller and how he arrived at that statement.

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